Actionable analytics
Data integration and correlation across legacy and modern applications is the significant change for innovation regarding end-to-end eCommerce optimization: Instead of just visualizing in real-time what happens, new applications can take automated actions and decisions to solve problems automatically based on real-time information.
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Sylentrix drives real-time end-to-end visibility, strategic network-wide coordination, and optimization across eCommerce, channels, orders, customers, inventory, and delivery.
Real-time data and visibility.
Systems like ERP, WMS, TMS, DPS, CRM, or SRM are often modernized and real-time or nearly real-time in their operation. However, most traditional integrations between these systems are often still not real-time. For instance, batch waves in a WMS are being replaced with real-time order allocation processes, but the link between the WMS and the ERP is batch.
Sylentrix enables real-time data at any scale. It provides global and granular actionable, end-to-end visibility across siloed systems and eCommerce processes & sales channels, customers, orders, inventory and delivery, helping companies optimize eCommerce experiences to control cost and deliver exceptional customer service.
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Example use cases
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Monitor information across the eCommerce value chain for local and global inventory management and replenishment systems.
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Optimize the visibility and efficiency of business processes with real-time track & trace.
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Build real-time locating system (RTLS) to optimize end-to-end monitoring and advanced calculations like routing and estimated arrival in real time.
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Build real-time notifications and data correlation to implement real-time payment and fraud detection, for your webstores.
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Monitor orders as they flow from source to destination.
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Correlate data of events from shipping, distribution centers, stores, sales channels, and customer interactions to enable real-time omnichannel scale.
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Split and route orders between multiple manufacturing sites, distribution centers, carriers, and sales channels. Monitor the process across inbound, outbound and reverse order flows.
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Offer hyper-personalized omnichannel retail experience, by turning each customer visit into a one-on-one marketing opportunity via a correlation of historical customer data with real-time digital signals.
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Compare pallet loads, ideal and execute routes, thereby providing instant allerts on delays.​